{ "provider": "Private Internet Access", "assessment": { "files": [ "data_assess/private_internet_access_deep_research_2026-09-11.json" ], "sources": [ { "id": "s01", "title": "About Us", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/about-us", "source_type": "primary/company", "supports": "legal entity, office, history, open-source/support claims", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s02", "title": "Privacy Policy", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/privacy-policy", "source_type": "primary/legal", "supports": "logging, account data, analytics, processors, retention, legal requests, privacy rights", "access_date": "2026-09-11", "publication_or_update_date": "2025-11-03" }, { "id": "s03", "title": "Terms of Service", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/terms-of-service", 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"historical court-tested no-logs evidence", "access_date": "2026-09-11", "publication_or_update_date": "2016-08" }, { "id": "s12", "title": "Third Deloitte Audit Highlights PIA's Transparency Commitment", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/blog/security-audit-2025/", "source_type": "primary/audit-summary", "supports": "third Deloitte engagement, 2025 scope", "access_date": "2026-09-11", "publication_or_update_date": "2026-02-24" }, { "id": "s13", "title": "Deloitte No Logs Audit 2024", "publisher_or_author": "Deloitte", "url": "https://www.privateinternetaccess.com/audit/DeloitteNoLogsAudit2024.pdf", "source_type": "independent/audit", "supports": "RAM containers, logging controls, Dedicated IP design, no-logs architecture", "access_date": "2026-09-11", "publication_or_update_date": "2024" }, { "id": "s14", "title": "Private Internet Access Concludes Second Security Audit", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/blog/security-audit-2024/", "source_type": "primary/audit-summary", "supports": "second Deloitte engagement", "access_date": "2026-09-11", "publication_or_update_date": "2024" }, { "id": "s15", "title": "PIA Announces Completion of Independent Audit Conducted by a Big Four Firm", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/blog/privacy-audit/", "source_type": "primary/audit-summary", "supports": "first audit/court-tested claims", "access_date": "2026-09-11", "publication_or_update_date": "2022/2024-updated" }, { "id": "s16", "title": "Open-Source VPN", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/vpn-features/open-source-vpn", "source_type": "primary/product", "supports": "all-platform open-source client claim", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s17", "title": "pia-foss GitHub organization", "publisher_or_author": "GitHub / Private Internet Access", "url": "https://github.com/pia-foss", "source_type": "primary/repository", "supports": "public source repositories", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s18", "title": "PIA Desktop", "publisher_or_author": "GitHub / pia-foss", "url": "https://github.com/pia-foss/desktop", "source_type": "primary/repository", "supports": "desktop source, GPL, build architecture", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s19", "title": "PIA Android client", "publisher_or_author": "GitHub / pia-foss", "url": "https://github.com/pia-foss/android", "source_type": "primary/repository", "supports": "Android source", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s20", "title": "PIA iOS client", "publisher_or_author": "GitHub / pia-foss", "url": "https://github.com/pia-foss/mobile-ios", "source_type": "primary/repository", "supports": "iOS/tvOS source", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s21", "title": "PIA Manual Connections", "publisher_or_author": "GitHub / pia-foss", "url": "https://github.com/pia-foss/manual-connections", "source_type": "primary/repository", "supports": "WireGuard/OpenVPN scripts and port forwarding", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s22", "title": "PIA joins F-Droid", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/blog/pia-f-droid/", "source_type": "primary/product/security", "supports": "F-Droid distribution/open-source verification", "access_date": "2026-09-11", "publication_or_update_date": "2026-07" }, { "id": "s23", "title": "Using the WireGuard Protocol with PIA", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46701399271195-Using-the-WireGuard-Protocol-with-PIA", "source_type": "primary/support", "supports": "WireGuard platforms and router limitation", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-04" }, { "id": "s24", "title": "What Encryption Can I Use?", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46770040450587-What-Encryption-Can-I-Use", "source_type": "primary/support", "supports": "AES-128/256-GCM and RSA-4096", "access_date": "2026-09-11", "publication_or_update_date": "2026-07-24" }, { "id": "s25", "title": "VPN Encryption", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/vpn-features/vpn-encryption", "source_type": "primary/product", "supports": "OpenVPN/WireGuard cryptography", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s26", "title": "Removing OpenVPN Handshake and Authentication Settings", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46815533594011-Removing-OpenVPN-Handshake-and-Authentication-Settings", "source_type": "primary/support", "supports": "legacy cipher cleanup, RSA-4096 defaults", "access_date": "2026-09-11", "publication_or_update_date": "2026-04-22" }, { "id": "s27", "title": "What Server Locations Are Available in the PIA App?", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/54853202722715-What-Server-Locations-Are-Available-in-the-PIA-App", "source_type": "primary/support", "supports": "91 countries, current locations", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-24" }, { "id": "s28", "title": "Private Internet Access server network", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/vpn-server", "source_type": "primary/product", "supports": "server network, RAM-only, 10 Gbps, P2P", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s29", "title": "New Server Locations", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/blog/exciting-update-private-internet-access-adds-new-server-locations/", "source_type": "primary/product", "supports": "91 countries, 140+ locations", "access_date": "2026-09-11", "publication_or_update_date": "2026-01-12" }, { "id": "s30", "title": "What Are Virtual Server Locations?", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/47904677827227-What-Are-Virtual-Server-Locations", "source_type": "primary/support", "supports": "physical/virtual location disclosure", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-17" }, { "id": "s31", "title": "PIA NextGen / Colocated VPN Servers", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/blog/colocated-vpn-servers/", "source_type": "primary/engineering", "supports": "colocation/owned hardware model", "access_date": "2026-09-11", "publication_or_update_date": "2026-08" }, { "id": "s32", "title": "Understanding Basic Settings on the PIA Client", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46777033424923-Understanding-Basic-Settings-on-the-PIA-Client", "source_type": "primary/support", "supports": "DNS, port forwarding, kill switch, MACE, automation, split tunnel", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-03" }, { "id": "s33", "title": "Understanding Advanced Settings on the Desktop PIA Client", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46813740976667-Understanding-Advanced-Settings-on-the-Desktop-PIA-Client", "source_type": "primary/support", "supports": "automation, split tunnel, Shadowsocks/SOCKS5 multihop", "access_date": "2026-09-11", "publication_or_update_date": "2026" }, { "id": "s34", "title": "How to Use the Split Tunneling Feature on Desktop", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46814646791707-How-to-Use-the-Split-Tunneling-Feature-on-Desktop", "source_type": "primary/support", "supports": "Windows/macOS/Linux split tunnel", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-04" }, { "id": "s35", "title": "Android - Installing and Setting Up the PIA App", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46816642236443-Android-Installing-and-Setting-Up-the-PIA-App", "source_type": "primary/support", "supports": "Android kill switch, MACE, per-app, PF, LAN, DNS, automation", "access_date": "2026-09-11", "publication_or_update_date": "2026-09-09" }, { "id": "s36", "title": "Linux - Manual Connection Scripts", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46565791890971-Linux-Manual-Connection-Scripts", "source_type": "primary/support", "supports": "manual WireGuard/OpenVPN scripts and PF", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-25" }, { "id": "s37", "title": "Do You Offer Dedicated IP Addresses?", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46565997342747-Do-You-Offer-Dedicated-IP-Addresses", "source_type": "primary/support", "supports": "Dedicated IP token and locations", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-21" }, { "id": "s38", "title": "How Do I Enable and Use Two-Factor Authentication?", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46611402738843-How-Do-I-Enable-and-Use-Two-Factor-Authentication", "source_type": "primary/support", "supports": "TOTP 2FA and recovery codes", "access_date": "2026-09-11", "publication_or_update_date": "2026-07-24" }, { "id": "s39", "title": "What Subscriptions Are Available With PIA?", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/54630854874779-What-Subscriptions-Are-Available-With-PIA", "source_type": "primary/support", "supports": "subscription terms, unlimited devices", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-21" }, { "id": "s40", "title": "Buy VPN with Credit Card or PayPal", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/buy-vpn-online", "source_type": "primary/current-product", "supports": "current September 2026 pricing and renewal", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s41", "title": "How to Cancel and Resume Automatic Payments", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46565625827867-How-to-Cancel-and-Resume-Automatic-Payments", "source_type": "primary/support", "supports": "cancellation and cryptocurrency discontinuation", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-06" }, { "id": "s42", "title": "Am I Eligible for a Refund?", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46777153728539-Am-I-Eligible-for-a-Refund", "source_type": "primary/support", "supports": "refund conditions/exclusions", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-06" }, { "id": "s43", "title": "How Do I Request a Refund?", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46566041639067-How-Do-I-Request-a-Refund", "source_type": "primary/support", "supports": "refund process", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-06" }, { "id": "s44", "title": "PIA Affiliate Program", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/affiliate-program", "source_type": "primary/business", "supports": "affiliate commission", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s45", "title": "Where Can I See If a VPN Server Is Up or Down?", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46818732447643-Where-Can-I-See-If-a-VPN-Server-Is-Up-or-Down", "source_type": "primary/support", "supports": "in-app status/no public status dashboard", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-03" }, { "id": "s46", "title": "PIA MACE", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/vpn-features/mace", "source_type": "primary/product", "supports": "ad/tracker/malware DNS blocking", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s47", "title": "How to Set Up Tor with PIA", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46701291234715-How-to-Set-Up-Tor-with-PIA", "source_type": "primary/support", "supports": "VPN-to-Tor/Tor-to-VPN guidance", "access_date": "2026-09-11", "publication_or_update_date": "2026-07-16" }, { "id": "s48", "title": "Private Internet Access review", "publisher_or_author": "Tom's Guide", "url": "https://www.tomsguide.com/reviews/private-internet-access-review", "source_type": "independent/testing", "supports": "performance, leaks, streaming, China, split tunnel, P2P, virtual locations", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-20" }, { "id": "s49", "title": "Private Internet Access VPN review", "publisher_or_author": "TechRadar", "url": "https://www.techradar.com/reviews/private-internet-access-vpn", "source_type": "independent/testing", "supports": "performance, features, support, streaming, P2P", "access_date": "2026-09-11", "publication_or_update_date": "2026" }, { "id": "s50", "title": "Private Internet Access Review", "publisher_or_author": "RTINGS", "url": "https://www.rtings.com/vpn/reviews/private-internet-access/private-internet-access", "source_type": "independent/testing", "supports": "torrenting, security, feature testing", "access_date": "2026-09-11", "publication_or_update_date": "2026 test-bench update" }, { "id": "s51", "title": "Private Internet Access VPN Review", "publisher_or_author": "Security.org", "url": "https://www.security.org/vpn/private-internet-access/review/", "source_type": "independent/testing", "supports": "speed and DNS/WebRTC/IPv6 leak testing", "access_date": "2026-09-11", "publication_or_update_date": "2025/2026" }, { "id": "s52", "title": "PIA in China", "publisher_or_author": "01net", "url": "https://www.01net.com/en/vpn/private-internet-access/china/", "source_type": "independent/secondary-testing", "supports": "China reliability", "access_date": "2026-09-11", "publication_or_update_date": "2026-02-24" }, { "id": "s53", "title": "Private Internet Access Vulnerability Disclosure Program", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/vulnerability-disclosure-program", "source_type": "primary/security", "supports": "YesWeHack/security reporting", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s54", "title": "CVE-2018-10190", "publisher_or_author": "NIST NVD", "url": "https://nvd.nist.gov/vuln/detail/CVE-2018-10190", "source_type": "primary/vulnerability-database", "supports": "legacy Windows client vulnerability", "access_date": "2026-09-11", "publication_or_update_date": "2018" }, { "id": "s55", "title": "CVE-2019-12572", "publisher_or_author": "NIST NVD", "url": "https://nvd.nist.gov/vuln/detail/CVE-2019-12572", "source_type": "primary/vulnerability-database", "supports": "legacy Windows client vulnerability", "access_date": "2026-09-11", "publication_or_update_date": "2019" }, { "id": "s56", "title": "CVE-2019-12574", "publisher_or_author": "NIST NVD", "url": "https://nvd.nist.gov/vuln/detail/CVE-2019-12574", "source_type": "primary/vulnerability-database", "supports": "legacy Windows updater vulnerability", "access_date": "2026-09-11", "publication_or_update_date": "2019" }, { "id": "s57", "title": "CVE-2019-12576", "publisher_or_author": "NIST NVD", "url": "https://nvd.nist.gov/vuln/detail/CVE-2019-12576", "source_type": "primary/vulnerability-database", "supports": "legacy macOS client vulnerability", "access_date": "2026-09-11", "publication_or_update_date": "2019" }, { "id": "s58", "title": "CVE-2019-12577", "publisher_or_author": "NIST NVD", "url": "https://nvd.nist.gov/vuln/detail/CVE-2019-12577", "source_type": "primary/vulnerability-database", "supports": "legacy macOS client vulnerability", "access_date": "2026-09-11", "publication_or_update_date": "2019" }, { "id": "s59", "title": "CVE-2019-12578", "publisher_or_author": "NIST NVD", "url": "https://nvd.nist.gov/vuln/detail/CVE-2019-12578", "source_type": "primary/vulnerability-database", "supports": "legacy Linux client vulnerability", "access_date": "2026-09-11", "publication_or_update_date": "2019" }, { "id": "s60", "title": "Apple App Store - Private Internet Access", "publisher_or_author": "Apple", "url": "https://apps.apple.com/us/app/vpn-by-private-internet-access/id955626407", "source_type": "platform-store", "supports": "app privacy labels, trial, platform requirements", "access_date": "2026-09-11", "publication_or_update_date": "2026-09" }, { "id": "s61", "title": "Download PIA VPN", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/download", "source_type": "primary/product", "supports": "supported platforms and installers", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s62", "title": "Private Internet Access desktop changelog", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/26542450330267-Desktop-Changelog", "source_type": "primary/release-notes", "supports": "current client releases, SHA-256 hashes", "access_date": "2026-09-11", "publication_or_update_date": 2026 }, { "id": "s63", "title": "Can I Remote Access My Home Server/Computer While Using a VPN?", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46777212368283-Can-I-Remote-Access-My-Home-Server-Computer-While-Using-a-VPN", "source_type": "primary/support", "supports": "LAN/remote access/split tunneling", "access_date": "2026-09-11", "publication_or_update_date": "2026-07-16" }, { "id": "s64", "title": "Private Internet Access response to Investigatory Powers Act", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/blog/private-internet-access-vpn-response-investigatory-powers-act/", "source_type": "primary/company/legal", "supports": "historical jurisdiction/server withdrawal behavior", "access_date": "2026-09-11", "publication_or_update_date": "2022-08-23 update" }, { "id": "s65", "title": "Kape/Crossrider background", "publisher_or_author": "PCWorld", "url": "https://www.pcworld.com/article/1448619/what-is-kape-technologies.html", "source_type": "independent/company-background", "supports": "Crossrider history and Kape ownership context", "access_date": "2026-09-11", "publication_or_update_date": null } ], "sections": [ { "title": "Síntese da avaliação", "content": "Private Internet Access is a mature U.S.-based, Kape-owned VPN with fully open-source clients, RAM-only audited infrastructure, court-tested no-logs history and exceptional port-forwarding/split-tunnel value; its main comparison weaknesses are jurisdiction/corporate concentration, no native IPv6 or post-quantum mode, and weaker current censorship/speed performance than the leading modern rivals.", "source_path": "comparison_ready_summary.headline", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "language": "en" }, { "title": "Perfis de utilização", "content": [ "torrenting/private trackers and users who need port forwarding", "Linux and networking power users", "users who value fully open-source client applications", "users wanting granular split tunneling/DNS/automation controls", "large households or labs needing unlimited simultaneous connections", "budget-conscious users willing to take a long subscription", "users who value court-tested and independently audited no-logs claims", "U.S.-centric users who benefit from locations in all 50 states", "users wanting scriptable WireGuard/OpenVPN/manual connection tooling" ], "source_path": "comparison_ready_summary.best_for", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "language": "en" }, { "title": "Quando pode não ser a melhor opção", "content": [ "users who reject U.S./Five-Eyes jurisdiction", "users who want an independent/non-conglomerate VPN owner", "users requiring native IPv6 tunneling", "users requiring production post-quantum VPN handshakes", "users whose primary requirement is reliable China/Great Firewall bypass", "users seeking DAITA-like traffic-analysis defenses", "users seeking arbitrary two-VPN-hop multihop", "users who require cryptocurrency payment today", "users prioritizing the absolute fastest 1+ Gbps benchmark performance", "users who want a public historical service-status/postmortem dashboard" ], "source_path": "comparison_ready_summary.less_ideal_for", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "language": "en" }, { "title": "Pontos fortes identificados", "content": [ "All major client applications are open source, with active public repositories.", "Three Deloitte no-logs assurance engagements plus historical court/subpoena evidence.", "RAM-only server architecture with detailed audited logging controls.", "Quarterly transparency reports disclose subpoenas, warrants and other request counts.", "Port forwarding remains available on non-U.S. server locations.", "P2P supported broadly across the server network.", "Exceptionally granular desktop split tunneling and DNS/routing controls.", "Strong Linux support: native app, source code, CLI and manual WireGuard/OpenVPN scripts.", "Unlimited simultaneous devices on current subscriptions.", "Low current long-term pricing and relatively transparent renewal amount on the live checkout page.", "Dedicated IP uses a privacy-oriented token design.", "Advanced Kill Switch can enforce VPN-only connectivity even when the app is disconnected.", "MACE is included and DNS configuration is unusually flexible.", "All 50 U.S. states plus 91 countries/140+ locations is useful for U.S.-centric routing.", "F-Droid distribution improves Android transparency and store independence.", "Long operating history with no known modern mass VPN-activity database breach." ], "source_path": "strengths", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "language": "en" }, { "title": "Limitações identificadas", "content": [ "U.S./Five-Eyes jurisdiction.", "Owned by Kape Technologies, creating corporate concentration with ExpressVPN/CyberGhost and historical Crossrider trust baggage.", "Conventional email-backed account rather than Mullvad-style anonymous account numbers.", "Cryptocurrency payments were discontinued in August 2026.", "No production post-quantum VPN mode.", "No native IPv6 tunneling; IPv6 is primarily blocked to prevent leaks.", "Current speed is materially below Proton/Nord/Surfshark in high-bandwidth independent tests.", "China/restrictive-network reliability is weaker than current censorship leaders.", "Proxy-based Multi-Hop is not the same as arbitrary two-VPN-hop routing.", "No DAITA-like traffic-analysis padding/shape defense.", "No dedicated public status/incidents dashboard.", "Exact total server count and provider-by-provider hosting inventory are not publicly transparent.", "Public documentation contains some stale/conflicting payment/device/virtual-location information.", "Streaming performance is middle-of-pack and can require server switching.", "Historical cluster of legacy desktop-client privilege-escalation CVEs.", "Port forwarding is unavailable on U.S. server locations." ], "source_path": "weaknesses", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "language": "en" }, { "title": "Atualidade dos dados", "content": [ "PIA does not publish a stable raw server-count figure; current comparison should use countries/locations rather than stale third-party claims of tens of thousands of servers.", "Pricing is dynamic and promotional. The figures recorded here reflect PIA's live website on September 11, 2026 and can change at any time.", "Some PIA marketing/support pages are not synchronized. Older pages still reference cryptocurrency payments and 10 simultaneous devices even though current support says crypto is no longer accepted and current plans support unlimited simultaneous devices.", "Virtual-location documentation and independent tests disagree on how much of the network is virtual. PIA's current support says only a small number of locations are virtual, while a current Tom's Guide test characterized more than half of listed locations as virtual.", "Censorship-bypass reliability changes rapidly; current China evidence is substantially weaker than for Surfshark/NordVPN.", "PIA's third Deloitte assurance engagement was completed in 2025 and announced in February 2026, but detailed architecture descriptions in this artifact also rely on the publicly accessible 2024 Deloitte report where the newer report summary is less granular.", "No production post-quantum VPN mode was identified as of research cutoff." ], "source_path": "research_metadata.freshness_caveats", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "language": "en" }, { "title": "Divergências nas fontes", "content": [ { "topic": "cryptocurrency payments", "detail": "PIA's privacy policy and some older payment/support pages still reference BitPay, Bitcoin, Ethereum, Litecoin and other cryptocurrency methods, while a support article updated August 6, 2026 explicitly states that PIA no longer accepts cryptocurrency payments.", "resolution": "Record cryptocurrency as historically supported but currently unavailable. Treat checkout/support updated August 2026 as authoritative." }, { "topic": "simultaneous connections", "detail": "Some older/currently indexed marketing pages still say 10 devices, but PIA's August 2026 subscription support page and current main product messaging say all VPN plans support unlimited simultaneous devices.", "resolution": "Record unlimited simultaneous connections as current policy and flag older 10-device copy as stale." }, { "topic": "virtual server proportion", "detail": "PIA's August 2026 support article says the majority of locations have physical servers and matching registered IPs and only a small number are virtual. Tom's Guide's August 2026 hands-on review says more than 80 PIA locations are served virtually and that this is more than half of the network.", "resolution": "Record that physical and virtual locations both exist and PIA discloses them. Do not assign a precise virtual-location percentage without a reconciled machine-readable inventory." }, { "topic": "refund scope", "detail": "PIA's purchase page markets the 30-day guarantee to new subscribers only. Current Terms/support language can be read more broadly for some payments made within the most recent 30 days, while excluding Apple, gift cards/deal sites, prior recent refunds, and other channels.", "resolution": "Treat initial direct purchases as clearly covered; renewal/refund eligibility should be verified against the current Terms and support policy for the specific payment." }, { "topic": "company founding year", "detail": "PIA publicly markets itself as operating since 2010, while Kape acquisition materials described the underlying business as established in 2009.", "resolution": "Record the consumer service as founded/launched around 2010 and preserve 2009 as a corporate-history discrepancy." } ], "source_path": "research_metadata.known_source_conflicts_or_tensions", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "language": "en" }, { "title": "Testes de desempenho e respetivo contexto", "content": [ { "source": "Tom's Guide, updated 2026-08-20", "test_environment": "10 Gbps cloud-PC methodology, multiple times of day", "wireguard_local_mbps": 447, "wireguard_uk_us_mbps": 326, "openvpn_local_mbps": 244, "openvpn_uk_us_mbps": 158, "connection_time": "typically about 5-7 seconds", "latency": "rated good/comparable to or better than many rivals", "interpretation": "Stable and fast enough for normal use, but clearly behind current Proton/Nord/Surfshark high-throughput lab results." }, { "source": "Security.org current review cycle", "result": "Reported low download-speed reduction in its own consumer-line methodology but much larger upload degradation in some tests.", "interpretation": "Methodology differs significantly from 10 Gbps lab testing; reinforces that real-world results are route/ISP dependent." } ], "source_path": "performance.independent_tests", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "language": "en" }, { "title": "Pontuação e metodologia da avaliação", "content": { "scale": "0-10; subjective analyst scoring, not objective fact", "weights": { "privacy_and_logging": 0.2, "security_architecture": 0.15, "transparency_and_audits": 0.15, "network_and_performance": 0.12, "features": 0.1, "platform_support": 0.08, "censorship_resistance": 0.07, "torrenting_p2p": 0.05, "streaming": 0.03, "support": 0.03, "pricing_value": 0.02 }, "scores": { "privacy_and_logging": { "score": 8.9, "rationale": "Strong no-activity-logs design, three Deloitte reviews and real court/subpoena history. Deductions for U.S. jurisdiction, conventional account/payment metadata and optional analytics." }, "security_architecture": { "score": 8.8, "rationale": "RAM-only servers, open-source clients, kill switch, flexible DNS and mature WireGuard/OpenVPN are strong. No PQ mode, no native IPv6 and historical legacy-client CVEs hold it below the leaders." }, "transparency_and_audits": { "score": 9.3, "rationale": "Quarterly request counts, open-source clients, three Deloitte engagements, court records and public bug bounty form an unusually strong evidence stack." }, "network_and_performance": { "score": 8.1, "rationale": "Good 91-country/140+ location coverage, all 50 U.S. states and 10 Gbps infrastructure, but current measured throughput trails Proton/Nord/Surfshark and exact server/provider inventory is less transparent." }, "features": { "score": 9.1, "rationale": "Port forwarding, advanced split tunnel, MACE, Dedicated IP, automation, CLI and configurable DNS/protocol settings are excellent; missing native IPv6, PQ and true arbitrary VPN multihop." }, "platform_support": { "score": 9.2, "rationale": "Excellent Windows/macOS/Linux/mobile/TV/router support, unlimited devices, open source and especially strong Linux tooling." }, "censorship_resistance": { "score": 6.3, "rationale": "Shadowsocks/OpenVPN TCP provide useful obfuscation, but current China reliability is inconsistent and PIA lacks a modern censorship-specialist transport." }, "torrenting_p2p": { "score": 9.8, "rationale": "One of the strongest mainstream torrenting packages: broad P2P plus actual inbound port forwarding, with the main caveat that U.S. exits cannot forward." }, "streaming": { "score": 8.0, "rationale": "Broadly usable and Netflix-friendly, but current independent testing shows server switching and failures such as Amazon Prime." }, "support": { "score": 8.4, "rationale": "24/7 live chat and a large technical knowledge base are solid, but current independent reviews do not place support among the very best." }, "pricing_value": { "score": 9.5, "rationale": "Current $1.79 effective long-term promo, unlimited devices, port forwarding and open-source apps provide exceptional value; users must still verify live renewal and promo terms." } }, "weighted_overall": 8.73, "overall_label": "Privacy-proven, open-source power-user VPN with elite torrenting/value, offset by U.S./Kape ownership, weaker censorship performance and no IPv6/PQ modernization", "comparison_bias_note": "This scoring favors verifiable security/privacy architecture and power-user networking features over brand popularity, absolute streaming convenience, or headline server count." }, "source_path": "scorecard", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "language": "en" } ], "date": "2026-09-11", "url": "/assessments/private-internet-access.json", "score": { "value": 8.73, "scale": "0-10; subjective analyst scoring, not objective fact", "weights": { "privacy_and_logging": 0.2, "security_architecture": 0.15, "transparency_and_audits": 0.15, "network_and_performance": 0.12, "features": 0.1, "platform_support": 0.08, "censorship_resistance": 0.07, "torrenting_p2p": 0.05, "streaming": 0.03, "support": 0.03, "pricing_value": 0.02 }, "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json" } }, "values": { "security": { "kill_switch": { "value": true, "status": "deep_research", "source": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46777033424923-Understanding-Basic-Settings-on-the-PIA-Client", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "kill_switch.available", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [ { "label": "Plataformas", "value": [ "Windows", "macOS", "Linux", "Android through OS always-on/block-without-VPN controls", "iOS" ] } ], "sources": [ { "id": "s32", "title": "Understanding Basic Settings on the PIA Client", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46777033424923-Understanding-Basic-Settings-on-the-PIA-Client", "source_type": "primary/support", "supports": "DNS, port forwarding, kill switch, MACE, automation, split tunnel", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-03" }, { "id": "s35", "title": "Android - Installing and Setting Up the PIA App", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46816642236443-Android-Installing-and-Setting-Up-the-PIA-App", "source_type": "primary/support", "supports": "Android kill switch, MACE, per-app, PF, LAN, DNS, automation", "access_date": "2026-09-11", "publication_or_update_date": "2026-09-09" } ], "assessment_url": "/assessments/private-internet-access.json", "previous_value": { "value": true, "status": "provider_claim", "source": "https://www.privateinternetaccess.com/vpn-features", "checked_at": "2026-09-11", "note": "Documentado pelo fornecedor; confirmar o comportamento na aplicação utilizada. Mullvad: guia de desktop." }, "display": { "title": "Incluído", "detail": "Pode variar por plano ou plataforma. Consulta as condições.", "help": "Corta o acesso à internet se a ligação à VPN falhar, para evitar expor o teu endereço IP.", "tone": "yes" } }, "split_tunneling": { "value": true, "status": "deep_research", "source": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46777212368283-Can-I-Remote-Access-My-Home-Server-Computer-While-Using-a-VPN", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "split_tunneling.available", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s63", "title": "Can I Remote Access My Home Server/Computer While Using a VPN?", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46777212368283-Can-I-Remote-Access-My-Home-Server-Computer-While-Using-a-VPN", "source_type": "primary/support", "supports": "LAN/remote access/split tunneling", "access_date": "2026-09-11", "publication_or_update_date": "2026-07-16" } ], "assessment_url": "/assessments/private-internet-access.json", "previous_value": { "value": true, "status": "provider_claim", "source": "https://www.privateinternetaccess.com/vpn-features", "checked_at": "2026-09-11", "note": "Disponibilidade e configuração podem variar por plataforma e plano." }, "display": { "title": "Incluído", "detail": "", "help": "Permite escolher que aplicações passam pela VPN e quais usam a ligação normal. O suporte varia por sistema.", "tone": "yes" } }, "port_forwarding": { "value": true, "status": "deep_research", "source": "https://github.com/pia-foss/manual-connections", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "port_forwarding.currently_available", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [ { "label": "Planos", "value": "core VPN service" } ], "sources": [ { "id": "s21", "title": "PIA Manual Connections", "publisher_or_author": "GitHub / pia-foss", "url": "https://github.com/pia-foss/manual-connections", "source_type": "primary/repository", "supports": "WireGuard/OpenVPN scripts and port forwarding", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s32", "title": "Understanding Basic Settings on the PIA Client", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46777033424923-Understanding-Basic-Settings-on-the-PIA-Client", "source_type": "primary/support", "supports": "DNS, port forwarding, kill switch, MACE, automation, split tunnel", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-03" } ], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "Pode variar por plano ou plataforma. Consulta as condições.", "help": "Permite receber ligações do exterior. Pode ser útil para partilha P2P ou serviços próprios; nem todos os planos o incluem.", "tone": "yes" } }, "dns_leak_protection": { "value": true, "status": "deep_research", "source": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46777033424923-Understanding-Basic-Settings-on-the-PIA-Client", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "dns_ipv6_and_leak_protection.leak_protection.dns", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s32", "title": "Understanding Basic Settings on the PIA Client", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46777033424923-Understanding-Basic-Settings-on-the-PIA-Client", "source_type": "primary/support", "supports": "DNS, port forwarding, kill switch, MACE, automation, split tunnel", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-03" }, { "id": "s35", "title": "Android - Installing and Setting Up the PIA App", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/46816642236443-Android-Installing-and-Setting-Up-the-PIA-App", "source_type": "primary/support", "supports": "Android kill switch, MACE, per-app, PF, LAN, DNS, automation", "access_date": "2026-09-11", "publication_or_update_date": "2026-09-09" }, { "id": "s46", "title": "PIA MACE", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/vpn-features/mace", "source_type": "primary/product", "supports": "ad/tracker/malware DNS blocking", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s51", "title": "Private Internet Access VPN Review", "publisher_or_author": "Security.org", "url": "https://www.security.org/vpn/private-internet-access/review/", "source_type": "independent/testing", "supports": "speed and DNS/WebRTC/IPv6 leak testing", "access_date": "2026-09-11", "publication_or_update_date": "2025/2026" } ], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "Ajuda a impedir que os pedidos de nomes de sites saiam fora do túnel VPN.", "tone": "yes" } }, "ipv6_leak_protection": { "value": "block-oriented", "status": "deep_research", "source": "https://www.security.org/vpn/private-internet-access/review/", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "dns_ipv6_and_leak_protection.leak_protection.ipv6", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [ { "label": "Contexto da avaliação", "value": { "native_ipv6_tunneling": false, "current_design": "PIA remains primarily IPv4-based and blocks/disables IPv6 paths in supported clients to prevent IPv6 leakage.", "comparison_impact": "This prevents many IPv6 leak scenarios but is not equivalent to true dual-stack/native IPv6 VPN support." } } ], "sources": [ { "id": "s51", "title": "Private Internet Access VPN Review", "publisher_or_author": "Security.org", "url": "https://www.security.org/vpn/private-internet-access/review/", "source_type": "independent/testing", "supports": "speed and DNS/WebRTC/IPv6 leak testing", "access_date": "2026-09-11", "publication_or_update_date": "2025/2026" } ], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "block-oriented", "detail": "Pode variar por plano ou plataforma. Consulta as condições.", "help": "Ajuda a evitar que tráfego IPv6 exponha a ligação original. Proteção contra fugas não significa suporte completo a IPv6.", "tone": "neutral" } }, "webrtc_leak_protection": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "dns_ipv6_and_leak_protection.leak_protection.webrtc", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "Reduz o risco de o navegador revelar endereços de rede através de chamadas e outras funções WebRTC.", "tone": "yes" } } }, "platform_support": { "number_of_simultaneous_devices": { "value": "unlimited", "status": "deep_research", "source": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/54630854874779-What-Subscriptions-Are-Available-With-PIA", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "platforms.simultaneous_connections", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s39", "title": "What Subscriptions Are Available With PIA?", "publisher_or_author": "Private Internet Access Support", "url": "https://helpdesk.privateinternetaccess.com/hc/en-us/articles/54630854874779-What-Subscriptions-Are-Available-With-PIA", "source_type": "primary/support", "supports": "subscription terms, unlimited devices", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-21" } ], "assessment_url": "/assessments/private-internet-access.json", "previous_value": { "value": "Ilimitados", "status": "supplied_research", "source": "/research-summary.json", "source_file": "data2.json", "source_path": "primary_research_notes.Private Internet Access", "checked_at": "2026-09-11", "note": "Informação importada da pesquisa fornecida. As referências originais são identificadores de outra sessão; os respetivos URLs não estão incluídos no ficheiro." }, "display": { "title": "Ilimitados", "detail": "Sem limite de ligações simultâneas indicado.", "help": "Quantos dispositivos podem usar a mesma conta ao mesmo tempo.", "tone": "neutral" } }, "browser_extensions": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "browser_extension.available", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [ { "label": "Âmbito", "value": "browser traffic only" } ], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "Pode variar por plano ou plataforma. Consulta as condições.", "help": "", "tone": "yes" } }, "windows": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "macos": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "linux": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "android": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "ios": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "apple_tv": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "android_tv": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "fire_tv": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "platforms", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } } }, "infrastructure": { "total_countries": { "value": 91, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "server_network.countries", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "previous_value": { "value": "91", "status": "supplied_research", "source": "/research-summary.json", "source_file": "data2.json", "source_path": "primary_research_notes.Private Internet Access", "checked_at": "2026-09-11", "note": "Informação importada da pesquisa fornecida. As referências originais são identificadores de outra sessão; os respetivos URLs não estão incluídos no ficheiro." }, "display": { "title": "91", "detail": "", "help": "", "tone": "neutral" } }, "ram_only_servers": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "server_network.ram_only", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "Servidores que trabalham sem guardar dados num disco persistente. Isto não substitui uma política de privacidade sólida.", "tone": "yes" } } }, "privacy": { "no_logs_policy": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "privacy_and_logging.vpn_no_logs_claim", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "previous_value": { "value": true, "status": "supplied_research", "source": "/research-summary.json", "source_file": "data2.json", "source_path": "primary_research_notes.Private Internet Access", "checked_at": "2026-09-11", "note": "Informação importada da pesquisa fornecida. As referências originais são identificadores de outra sessão; os respetivos URLs não estão incluídos no ficheiro." }, "display": { "title": "Incluído", "detail": "", "help": "Uma política de não registar atividade de navegação. Podem continuar a existir dados de conta, pagamento ou diagnóstico.", "tone": "yes" } }, "data_collected": { "value": [ "email address", "partial/payment transaction information", "tax location information", "subscription status", "support correspondence", "optional diagnostics" ], "status": "deep_research", "source": "https://www.privateinternetaccess.com/privacy-policy", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "privacy_and_logging.account_level_data_that_can_exist", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s02", "title": "Privacy Policy", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/privacy-policy", "source_type": "primary/legal", "supports": "logging, account data, analytics, processors, retention, legal requests, privacy rights", "access_date": "2026-09-11", "publication_or_update_date": "2025-11-03" }, { "id": "s60", "title": "Apple App Store - Private Internet Access", "publisher_or_author": "Apple", "url": "https://apps.apple.com/us/app/vpn-by-private-internet-access/id955626407", "source_type": "platform-store", "supports": "app privacy labels, trial, platform requirements", "access_date": "2026-09-11", "publication_or_update_date": "2026-09" } ], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Dados de conta e de utilização do serviço", "detail": "Uma política sem registos de navegação pode coexistir com dados de pagamento, suporte ou diagnóstico.", "help": "", "tone": "neutral" } }, "retention_period": { "value": "none claimed; audit architecture is designed not to persist identifiable VPN activity/session records", "status": "deep_research", "source": "https://www.privateinternetaccess.com/privacy-policy", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "data_retention_and_processors.vpn_activity_retention", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s02", "title": "Privacy Policy", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/privacy-policy", "source_type": "primary/legal", "supports": "logging, account data, analytics, processors, retention, legal requests, privacy rights", "access_date": "2026-09-11", "publication_or_update_date": "2025-11-03" }, { "id": "s60", "title": "Apple App Store - Private Internet Access", "publisher_or_author": "Apple", "url": "https://apps.apple.com/us/app/vpn-by-private-internet-access/id955626407", "source_type": "platform-store", "supports": "app privacy labels, trial, platform requirements", "access_date": "2026-09-11", "publication_or_update_date": "2026-09" } ], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Consultar condições", "detail": "A disponibilidade e o âmbito estão descritos na fonte.", "help": "", "tone": "neutral" } }, "account_deletion_policy": { "value": "Users can request deletion/privacy actions through PIA support/privacy channels, subject to legally required retention.", "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "gdpr_and_privacy_rights.account_deletion", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Consultar condições", "detail": "A disponibilidade e o âmbito estão descritos na fonte.", "help": "", "tone": "neutral" } } }, "protocols": { "wireguard": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "protocols_and_obfuscation.supported", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "previous_value": { "value": true, "status": "supplied_research", "source": "/research-summary.json", "source_file": "data2.json", "source_path": "primary_research_notes.Private Internet Access", "checked_at": "2026-09-11", "note": "Informação importada da pesquisa fornecida. As referências originais são identificadores de outra sessão; os respetivos URLs não estão incluídos no ficheiro." }, "display": { "title": "Incluído", "detail": "", "help": "Protocolo VPN moderno, concebido para ser simples e eficiente. O desempenho depende da rede e da implementação.", "tone": "yes" } }, "openvpn": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "protocols_and_obfuscation.supported", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "previous_value": { "value": true, "status": "supplied_research", "source": "/research-summary.json", "source_file": "data2.json", "source_path": "primary_research_notes.Private Internet Access", "checked_at": "2026-09-11", "note": "Informação importada da pesquisa fornecida. As referências originais são identificadores de outra sessão; os respetivos URLs não estão incluídos no ficheiro." }, "display": { "title": "Incluído", "detail": "", "help": "Protocolo VPN amplamente utilizado. A disponibilidade depende da aplicação e do fornecedor.", "tone": "yes" } } }, "performance": { "gaming_performance": { "value": [ "peak throughput trails current fastest providers", "VPN port forwarding unavailable on U.S. locations", "proxy multihop/obfuscation increases latency", "no native mesh-network feature comparable to Nord Meshnet" ], "status": "deep_research", "source": "https://www.tomsguide.com/reviews/private-internet-access-review", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "gaming.limitations", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s48", "title": "Private Internet Access review", "publisher_or_author": "Tom's Guide", "url": "https://www.tomsguide.com/reviews/private-internet-access-review", "source_type": "independent/testing", "supports": "performance, leaks, streaming, China, split tunnel, P2P, virtual locations", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-20" }, { "id": "s49", "title": "Private Internet Access VPN review", "publisher_or_author": "TechRadar", "url": "https://www.techradar.com/reviews/private-internet-access-vpn", "source_type": "independent/testing", "supports": "performance, features, support, streaming, P2P", "access_date": "2026-09-11", "publication_or_update_date": "2026" } ], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Depende da rota e da latência", "detail": "Consulta a análise e as referências para conhecer os detalhes.", "help": "", "tone": "neutral" } }, "benchmark_limitations": { "value": [ { "source": "Tom's Guide, updated 2026-08-20", "test_environment": "10 Gbps cloud-PC methodology, multiple times of day", "wireguard_local_mbps": 447, "wireguard_uk_us_mbps": 326, "openvpn_local_mbps": 244, "openvpn_uk_us_mbps": 158, "connection_time": "typically about 5-7 seconds", "latency": "rated good/comparable to or better than many rivals", "interpretation": "Stable and fast enough for normal use, but clearly behind current Proton/Nord/Surfshark high-throughput lab results." }, { "source": "Security.org current review cycle", "result": "Reported low download-speed reduction in its own consumer-line methodology but much larger upload degradation in some tests.", "interpretation": "Methodology differs significantly from 10 Gbps lab testing; reinforces that real-world results are route/ISP dependent." } ], "status": "deep_research", "source": "https://www.tomsguide.com/reviews/private-internet-access-review", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "performance.independent_tests", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s48", "title": "Private Internet Access review", "publisher_or_author": "Tom's Guide", "url": "https://www.tomsguide.com/reviews/private-internet-access-review", "source_type": "independent/testing", "supports": "performance, leaks, streaming, China, split tunnel, P2P, virtual locations", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-20" }, { "id": "s49", "title": "Private Internet Access VPN review", "publisher_or_author": "TechRadar", "url": "https://www.techradar.com/reviews/private-internet-access-vpn", "source_type": "independent/testing", "supports": "performance, features, support, streaming, P2P", "access_date": "2026-09-11", "publication_or_update_date": "2026" } ], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Resultados dependem do teste", "detail": "Consulta a análise para conhecer a ligação, o protocolo e as condições de cada medição.", "help": "Testes de velocidade medem uma rede, local e configuração específicos. Resultados de testes diferentes não são diretamente comparáveis.", "tone": "neutral" } } }, "support": { "technical_documentation": { "value": true, "status": "deep_research", "source": "https://www.privateinternetaccess.com/about-us", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "support.knowledge_base", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s01", "title": "About Us", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/about-us", "source_type": "primary/company", "supports": "legal entity, office, history, open-source/support claims", "access_date": "2026-09-11", "publication_or_update_date": null }, { "id": "s49", "title": "Private Internet Access VPN review", "publisher_or_author": "TechRadar", "url": "https://www.techradar.com/reviews/private-internet-access-vpn", "source_type": "independent/testing", "supports": "performance, features, support, streaming, P2P", "access_date": "2026-09-11", "publication_or_update_date": "2026" }, { "id": "s61", "title": "Download PIA VPN", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/download", "source_type": "primary/product", "supports": "supported platforms and installers", "access_date": "2026-09-11", "publication_or_update_date": null } ], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } } }, "jurisdiction": { "government_requests": { "value": "Foreign or informal requests are assessed for legal basis and generally require appropriate U.S. process to compel disclosure.", "status": "deep_research", "source": "https://www.privateinternetaccess.com/privacy-policy", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "jurisdiction_and_legal_environment.foreign_requests", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s02", "title": "Privacy Policy", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/privacy-policy", "source_type": "primary/legal", "supports": "logging, account data, analytics, processors, retention, legal requests, privacy rights", "access_date": "2026-09-11", "publication_or_update_date": "2025-11-03" }, { "id": "s09", "title": "Private Internet Access Transparency Report Q2 2026", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/blog/transparency-report-q2-2026/", "source_type": "primary/transparency", "supports": "legal requests, zero logs produced, bug bounty statistics", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-06" } ], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Consultar condições", "detail": "A disponibilidade e o âmbito estão descritos na fonte.", "help": "", "tone": "neutral" } }, "transparency_report": { "value": true, "status": "deep_research", "source": "https://www.privateinternetaccess.com/privacy-policy", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "legal_requests_transparency_and_canary.transparency_report", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s02", "title": "Privacy Policy", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/privacy-policy", "source_type": "primary/legal", "supports": "logging, account data, analytics, processors, retention, legal requests, privacy rights", "access_date": "2026-09-11", "publication_or_update_date": "2025-11-03" }, { "id": "s09", "title": "Private Internet Access Transparency Report Q2 2026", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/blog/transparency-report-q2-2026/", "source_type": "primary/transparency", "supports": "legal requests, zero logs produced, bug bounty statistics", "access_date": "2026-09-11", "publication_or_update_date": "2026-08-06" } ], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "", "tone": "yes" } }, "warrant_canary": { "value": { "exists": false, "provider_rationale": "PIA explicitly argues that a canary only signals coercion after the fact and prefers architecture that avoids retaining useful VPN activity data plus direct transparency reporting." }, "status": "deep_research", "source": "https://www.privateinternetaccess.com/blog/why-pia-doesnt-fly-a-warrant-canary-its-solving-the-wrong-problem/", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "legal_requests_transparency_and_canary.warrant_canary", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s10", "title": "Why PIA doesn't fly a warrant canary", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/blog/why-pia-doesnt-fly-a-warrant-canary-its-solving-the-wrong-problem/", "source_type": "primary/legal/transparency", "supports": "warrant-canary rationale, court record context", "access_date": "2026-09-11", "publication_or_update_date": "2024-01-30" } ], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Declaração com condições", "detail": "Consulta a análise e as referências para conhecer os detalhes.", "help": "", "tone": "neutral" } } }, "audits": { "auditor": { "value": "Deloitte", "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "audits.no_logs.auditor", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Deloitte", "detail": "", "help": "", "tone": "neutral" } }, "no_logs_audit": { "value": true, "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "privacy_and_logging.audited", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Incluído", "detail": "", "help": "Uma auditoria analisa um âmbito e período específicos. Não é uma garantia permanente sobre todo o serviço.", "tone": "yes" } } }, "pricing": { "refund_policy": { "value": { "duration_days": 30, "clearly_covered": "new direct subscribers on eligible payment methods", "important_exclusions": [ "Apple App Store purchases are governed by Apple", "gift cards", "third-party deal sites", "some users who received a prior PIA refund and resubscribe within three months", "other channel-specific exclusions" ], "renewal_scope": "Current legal/support wording should be checked for the exact renewal/payment method; marketing prominently describes the guarantee as new-subscriber coverage." }, "status": "deep_research", "source": "https://www.privateinternetaccess.com/terms-of-service", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "plans_and_pricing.money_back_guarantee", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [ { "id": "s03", "title": "Terms of Service", "publisher_or_author": "Private Internet Access", "url": "https://www.privateinternetaccess.com/terms-of-service", "source_type": "primary/legal", "supports": "operator, billing, refunds, arbitration, service terms", "access_date": "2026-09-11", "publication_or_update_date": "2026-04-17" } ], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "30 dias para pedir reembolso", "detail": "Confirma a elegibilidade do pagamento e as regras da loja onde compraste.", "help": "Prazo e condições para pedir o dinheiro de volta. Renovações, lojas de aplicações e métodos de pagamento podem ter regras diferentes.", "tone": "neutral" } }, "vat_portugal": { "value": "PIA collects state/territory and ZIP/postal information where needed for tax determination; VAT/sales tax treatment depends on jurisdiction.", "status": "deep_research", "source": "/assessments/private-internet-access.json", "source_file": "data_assess/private_internet_access_deep_research_2026-09-11.json", "source_path": "plans_and_pricing.taxes", "checked_at": "2026-09-11", "note": "Avaliação aprofundada fornecida; não verificada de forma independente pelo comparavpn.pt.", "context": [], "sources": [], "assessment_url": "/assessments/private-internet-access.json", "display": { "title": "Confirmar no checkout", "detail": "O IVA pode variar conforme o país e a forma de compra.", "help": "", "tone": "neutral" } } } } }